Client Improvement

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joefremont
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Client Improvement

Post by joefremont » Sat Oct 28, 2006 4:16 am

What I would like in the client is more information on the screen when you select fly booked flight, maybe something like this.

Code: Select all

Flight       : PS8110
From         : KSFO
To           : PHNL
Distance     : 2085nm
AC Type      : Lockheed L-1011-1
Aircraft     : N10112

Passengers   : [___251] 0-251  (zero to what flynet calculated)
Cargo        : [__5431] 0-5431 (zero to what flynet calculated)
Fuel         : [_35000] 5431-76512 (what was left over from the last flight to aircraft max).
Do not change fuel [_] (if checked fuel is calculated based on what is already on aircraft).

Estimated Revenue
Ticket Income: 251 x 239v$               =  59989v$
Fuel cost    : 1.25v$ x 1.234 x 29569kg  = -45610v$
Crew catering:                           =  -1255v$
Cargo income : 0.11/100 * 2085nm * 5431kg=  12456v$
Pilot Salary : 10%                       =  -2558v$
---------------------------------------------------
Total                                    =  23022v$
I initially posted this in the 'what should be done next' thread in the news forum but I thought this was more appropriate here.
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CAPFlyer
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Post by CAPFlyer » Sat Oct 28, 2006 4:37 pm

See my reply in the other thread for more detail on my opinion, but basically, there's information there that pilots don't need to see, and the fuel checkbox is redundant with the upcoming change in the way the fuel is handled by the client. Also, all the information is on the briefing document when you book the flight so why put it in the client when you can get it in hard copy?
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Post by Konny » Sat Oct 28, 2006 7:27 pm

I like the idea of Joe. Maybe this doesn't need to be shown when you click on "Fly booked flight" but it would be nice on the "Show booked flight"-page. Firstly, it looks more professional ;). And secondly I think that the briefing document mainly is used by people who like to print it. And for those who don't do that I don't think the pdf-document comes quite handy.
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joefremont
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Post by joefremont » Sun Oct 29, 2006 6:16 pm

Part of this idea came because the client has a fair amount of space that we are not using.

Some of the information may not be needed but I would like to see the departure and arrival airports as a final confirmation that I am on the right flight.

The "Do not change fuel" option is to indicate that the fuel has already been set using flight sim and the client should just read whats been preset on the aircraft and use that as the amount of fuel purchased. I know this has been discussed in other threads and wanted to include it.

Chris commented in the other thread that the pilot did not need to know the revenue information but I know it upsets me when I do a flight that looses money and would like to know before hand if it was possible.

We probably should include a comparison of total weight/max take off weight.
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Post by CAPFlyer » Mon Oct 30, 2006 8:12 am

Joe, as the CEO of the airline, the price makes a difference to you. But as a CEO would you also want your pilots sitting there and knowing exactly what they would make if they flew the flight with zero defects and that they would loose money? I wouldn't because a lot of them would cancel the flight and find another. That could (and has) ended up with planes being stuck away from home for months on end and the airline having to absorb the cost of transferring those planes back instead of having them pay for themselves by flying back and then being available for use on other flights where they'll recoup the one flight loss.
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Post by joefremont » Tue Oct 31, 2006 12:03 am

Chris, I don't really agree with you on that. First we have more CEO's than pilots, second I think its more discouraging to pilots to discover after you land you lost money than to know going in that this will be a money loosing flight. Your premise seams a bit contradictory, that as a CEO I would care about revenue but as a pilot I would not yet pilots would care enough about the price that they would cancel there flight and buy a ticket to another airport loosing there personal money rather than start a flight that will loose money for the airline.

I think every pilot in an airline wants to contribute to its success and flights where its impossible to break even are extremely rare. Every flight I have flown that lost money could have been profitable if I had purchased the correct amount of fuel.
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Post by CAPFlyer » Tue Oct 31, 2006 1:53 am

Joe, think about it this way -

In the real world, the pilots don't know how much a given flight makes or doesn't make. They fly the flight because it's the flight they bid on to fly (which is essentially what you do when you book a flight on FlyNET). When you loose money on a single flight, it's not that big of a deal but some less-experienced pilots may think it is and start a rash of booking flights and then cancelling them while searching for one that they can make profitable or make a given amount of profit on. But that's not what the job of the pilot is. His job is to fly the flight safely and on time, not to make the most profit possible. The airline will do well as long as when he looses money on a flight he learns from it and does better the next time. Personally, I don't think it's important for a pilot to know anything about a flight they operate other than how much money they made (their paycheck) and how much fuel they used; that's it. If the flight lost money (especially if because of fuel) then it should be the responsibility of their manager (whomever it may be) to counsel them on how to fly that route better or let them know that they might have purchased too much fuel. Again, why should the pilot be worrying about how much the flight made? The real ones don't, they only worry that they got there on time and safely.
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