I know you all have a private life too.
But is it really necessary to let people wait for an answer to a ticket for more than a week?
How often will be checked for new tickets?
Moderator: FSAirlines Staff
Re: How often will be checked for new tickets?
I just looked and I didn't see any open tickets for you (except an odd XML output) which I believe Konny is working on. Is this still an issue for you?
We tend to check and reply to as many new tickets as possible every 24-48 hours.
We tend to check and reply to as many new tickets as possible every 24-48 hours.
Matt-FSAirlines DB Admin
Re: How often will be checked for new tickets?
Have a look at ticket id #4653.
Joe Fremont answered on Jul 16th.
I replied the very next day but it is still not solved since then.
Joe Fremont answered on Jul 16th.
I replied the very next day but it is still not solved since then.
Re: How often will be checked for new tickets?
I got a message today stating that an admin answered my ticket but there is no answer to find.
Ticket #4653
Can you please have a look at it?
Ticket #4653
Can you please have a look at it?