Passenger figures

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COO001
Ticket Agent
Posts: 5
Joined: Wed Jul 18, 2012 11:46 am

Passenger figures

Post by COO001 » Thu Aug 02, 2012 5:42 pm

Hello everybody...

one of our pilot informed me that he booked a flight out of KATL to KIAH.
When he activated the flight the system showed him ZERO pax for the booked flight.
At KATL there are a lot of pax waiting.....our airline reputation is 120 ..... so is that a bug or what?

thks for information
Kris/COO001
CEO

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CAPFlyer
Chief Pilot
Posts: 3045
Joined: Mon Nov 07, 2005 2:49 am
Location: Lancaster, Texas, USA
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Re: Passenger figures

Post by CAPFlyer » Thu Aug 02, 2012 11:48 pm

Means the airport was out of passengers due to too many flights operating from the airport that day.
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COO001
Ticket Agent
Posts: 5
Joined: Wed Jul 18, 2012 11:46 am

Re: Passenger figures

Post by COO001 » Fri Aug 03, 2012 5:46 am

Ok thanks .... could be but when i checked the Pax figures for KATL it showed me more then 10.000 pax waiting there.......

rgds

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Potemkin
Ticket Agent
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Joined: Thu Jul 05, 2012 11:21 am

Re: Passenger figures

Post by Potemkin » Fri Aug 03, 2012 6:07 am

HI,

Maybe you could check what price you have set for the flight, might be you have it set too high by mistake, hence no pax.

Potemkin C0-CEO Finn Express.
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COO001
Ticket Agent
Posts: 5
Joined: Wed Jul 18, 2012 11:46 am

Re: Passenger figures

Post by COO001 » Sat Aug 04, 2012 6:26 pm

Well thanks guys but none like u mentioned we did.

Admin informed me that if a pilot is in minus then he wont get any pax.
None of our pilots is in debt....so i m still waiting for an answer.

rgds
Kris

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CAPFlyer
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Posts: 3045
Joined: Mon Nov 07, 2005 2:49 am
Location: Lancaster, Texas, USA
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Re: Passenger figures

Post by CAPFlyer » Tue Aug 07, 2012 4:15 pm

Also, check the flightplan. Make sure that it doesn't have "limit passengers" checked and set to 0.
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