Logging into FSAirlines

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Zatrael
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Posts: 4
Joined: Sat Oct 26, 2019 4:39 pm
Location: EGCC

Logging into FSAirlines

Post by Zatrael » Sat Oct 26, 2019 5:21 pm

Hello there, not sure where to post, but I've been having some trouble logging into FSAirlines.

Normally I can hit the login, put in my username and password, and bosh into the crew page of my VA.
I normally leave it logged in on my PC (I am the only one who uses it, and it resides in my room) so I don't have to keep logging in and out.

Today I came across the site, to see I had been strangely logged out.
So I tried logging back in, however the site seems to cycle the login (like entering an incorrect password or username) and refuses to let me into my account and book flights.
I also checked my Flight Tracker, and that also has been logged out.

I used a different browser and I still cannot log in.

I've entered my credentials in various ways, including the correct way (copy pasted and manually typed it from my email)
I've tried to reset my password, and I have no email coming through at all.

I've also tried flushing my DNS, seeing if I was blacklisted, and everything seems fine.

I genuinely am at a loss, and I have no clue as to whats gone on, if I've been hacked and my email has been changed or anything.

Any and all help would be nice :D :)

Many Thanks!

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joefremont
FSAirlines Developer
Posts: 2585
Joined: Tue May 16, 2006 5:46 am
Location: KSFO

Re: Logging into FSAirlines

Post by joefremont » Sat Oct 26, 2019 5:25 pm

I just re-logged in an out myself to test this and did not have any issues, looking at the logs to see if there are any problems but so far have not seen anything.
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I've sworn an oath of solitude until the pestilence is purged from the lands.

Zatrael
Ticket Agent
Posts: 4
Joined: Sat Oct 26, 2019 4:39 pm
Location: EGCC

Re: Logging into FSAirlines

Post by Zatrael » Sat Oct 26, 2019 5:34 pm

Yeah, I do not know, I've logged in, usually if it has a wrong password or username, it'll pop up and say that, I didn't get anything back, its like its not pinged the server.

I can't even log in through the flight tracker to see if that can get in, but thats like its locked out as well.

I've tried to reset the password, but I've got no email with the new one or reset instructions.

Zatrael
Ticket Agent
Posts: 4
Joined: Sat Oct 26, 2019 4:39 pm
Location: EGCC

Re: Logging into FSAirlines

Post by Zatrael » Sat Oct 26, 2019 5:45 pm

Not sure what to do with this since, I can't log in, it keeps looping like its an incorrect password, with nothing returning

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joefremont
FSAirlines Developer
Posts: 2585
Joined: Tue May 16, 2006 5:46 am
Location: KSFO

Re: Logging into FSAirlines

Post by joefremont » Sat Oct 26, 2019 5:58 pm

Zatrael wrote:
Sat Oct 26, 2019 5:45 pm
Not sure what to do with this since, I can't log in, it keeps looping like its an incorrect password, with nothing returning
I am going to change your password temporarily so I can log in as you and see if I can reproduce the problem, I will change it back when I am done.

EDIT: Well I changed your password to something else and was able to login using your username in a chrome incognito window and it did not have any problems
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I've sworn an oath of solitude until the pestilence is purged from the lands.

Zatrael
Ticket Agent
Posts: 4
Joined: Sat Oct 26, 2019 4:39 pm
Location: EGCC

Re: Logging into FSAirlines

Post by Zatrael » Sat Oct 26, 2019 6:03 pm

Alrighty :)

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joefremont
FSAirlines Developer
Posts: 2585
Joined: Tue May 16, 2006 5:46 am
Location: KSFO

Re: Logging into FSAirlines

Post by joefremont » Sat Oct 26, 2019 6:13 pm

Zatrael wrote:
Sat Oct 26, 2019 6:03 pm
Alrighty :)
I will PM you a new password, see if that works better.
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I've sworn an oath of solitude until the pestilence is purged from the lands.

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