Can't fly - Client doesn't recognise my booked flight

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Hajo_W79
Ticket Agent
Posts: 2
Joined: Wed Jul 04, 2018 11:39 pm

Can't fly - Client doesn't recognise my booked flight

Post by Hajo_W79 » Thu Aug 01, 2019 8:11 pm

Hello,

Unfortunately I can't fly in FS Airlines at the moment because the client doesn't recognise my booked flight.
Is there an error on the network?
Doesn't seem to be, the skies are crowded enough. Only I am not welcome today...?

I have tried:
- rebooking the flight (twice)
- reinstalling the client (once)

All to no avail.

Frustrated

Hajo Winia
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mark171
Ticket Agent
Posts: 6
Joined: Sat Aug 01, 2009 4:26 pm

Re: Can't fly - Client doesn't recognise my booked flight

Post by mark171 » Thu Aug 01, 2019 8:20 pm

Afraid I can't offer any help other than to say it's not just your system, I came here looking to see if it was just me too ;)

Tried different routes, cancelling and re-booking, even shutting down the PC, turning off anti-virus, VPN, etc.

Regards,
Mark
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joefremont
FSAirlines Developer
Posts: 2233
Joined: Tue May 16, 2006 5:46 am
Location: KSFO

Re: Can't fly - Client doesn't recognise my booked flight

Post by joefremont » Thu Aug 01, 2019 8:44 pm

i just uploaded a new client, try that.
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Hajo_W79
Ticket Agent
Posts: 2
Joined: Wed Jul 04, 2018 11:39 pm

Re: Can't fly - Client doesn't recognise my booked flight

Post by Hajo_W79 » Thu Aug 01, 2019 8:44 pm

Resolved.

They were just updating the client version when I wanted to take off.
The client now has auto-updated, and my flight is visible again.
Unfortunately it is too late in the evening now to take off.
O well, tomorrow is another day I guess...

H

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mark171
Ticket Agent
Posts: 6
Joined: Sat Aug 01, 2009 4:26 pm

Re: Can't fly - Client doesn't recognise my booked flight

Post by mark171 » Thu Aug 01, 2019 8:51 pm

It's working for me with the new client.

Thanks Joe
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