Urgent! I can not access the fsanet web

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haal
Ticket Agent
Posts: 15
Joined: Sun Mar 21, 2010 5:56 pm

Urgent! I can not access the fsanet web

Post by haal » Mon Jun 12, 2017 4:15 am

Mr. Joe Fremont, I must use this mechanism through the forum and to be able to communicate with you to request you to check my status on the fsanet system. Since Saturday 06-10-2017 I do not have access with my password to the fsairlines website I also do not have the option to change the password. The system reports that it is temporarily disabled. Thankfull you for solving the problem.
USER: Hebert Africano ID: 7557 CEO VIASA
Thank you. . .
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joefremont
FSAirlines Developer
Posts: 2253
Joined: Tue May 16, 2006 5:46 am
Location: KSFO

Re: Urgent! I can not access the fsanet web

Post by joefremont » Mon Jun 12, 2017 5:07 am

Hi Herbert,

I did some checking, while I don't know your password is I can tell it has not been changed recently, please try again and if your still having problems I will reset your password.

Joe.
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haal
Ticket Agent
Posts: 15
Joined: Sun Mar 21, 2010 5:56 pm

Re: Urgent! I can not access the fsanet web

Post by haal » Tue Jun 13, 2017 12:04 am

Thank you for your promptness.
I have not been able to log in with the password you sent me. I suggest that I make a backup of my account and the complete resettlement, I estimate that with my suggestion it will be possible to solve the situation.
I have answered you by private message and sent you the old password. I am totally blocked and will not allow me to reset the password
Thanks again...
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haal
Ticket Agent
Posts: 15
Joined: Sun Mar 21, 2010 5:56 pm

Re: Urgent! I can not access the fsanet web

Post by haal » Tue Jun 13, 2017 10:59 am

Thank you very much, my friend Joe.
Thanks again for the attention and interest shown as always by you in the solution of the case. . .
Warm greetings
Hebert
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joefremont
FSAirlines Developer
Posts: 2253
Joined: Tue May 16, 2006 5:46 am
Location: KSFO

Re: Urgent! I can not access the fsanet web

Post by joefremont » Tue Jun 13, 2017 5:51 pm

Im very happy we could get you back online!

Happy flying!
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