Client does not recognize booked flights...

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Vasco Troni
Ticket Agent
Posts: 31
Joined: Thu Aug 11, 2011 1:17 pm

Client does not recognize booked flights...

Post by Vasco Troni » Thu Dec 15, 2011 9:56 am

...again!!! :evil:

Can anyone else confirm this, or is it just me?

Best regards,
Vasco. :wink:
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Stan
Chief Pilot
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Joined: Thu Nov 09, 2006 11:57 pm
Location: Manchester.UK

Re: Client does not recognize booked flights...

Post by Stan » Thu Dec 15, 2011 11:17 pm

Are you running client as Administrator
Yours Stan
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CAPFlyer
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Re: Client does not recognize booked flights...

Post by CAPFlyer » Fri Dec 16, 2011 5:31 am

This problem is covered extensively by the FAQ on the Wiki, I would start there.
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Vasco Troni
Ticket Agent
Posts: 31
Joined: Thu Aug 11, 2011 1:17 pm

Re: Client does not recognize booked flights...

Post by Vasco Troni » Fri Dec 16, 2011 4:03 pm

@CAPFlyer: Ok, missed it. Will check.

@Stan: still under the mighty and powerful Win XP :twisted:
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Vasco Troni
Ticket Agent
Posts: 31
Joined: Thu Aug 11, 2011 1:17 pm

Re: Client does not recognize booked flights...

Post by Vasco Troni » Mon Dec 19, 2011 4:19 pm

Hmmmm. Still happening. Did not found any article on this subject on the wiki. Am I missing something?

Best regards,
Vasco. :wink:
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Konny
FSAirlines Developer
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Location: Munich, Germany
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Re: Client does not recognize booked flights...

Post by Konny » Tue Dec 20, 2011 4:10 pm

Can you please send me the Client debug file? To konny@fsairlines.net
And are you using v2.0.0 or v2.0.10b? I'ld recommend the current beta release.

wiki.fsairlines.net/index.php/Debug_File
Konrad - FSAirlines Developer
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Vasco Troni
Ticket Agent
Posts: 31
Joined: Thu Aug 11, 2011 1:17 pm

Re: Client does not recognize booked flights...

Post by Vasco Troni » Wed Jan 04, 2012 3:35 pm

Hello.

I'm glad to announce that the problem is solved.

I hope this post contributes to improve the troubleshooting on this issue:

This problem persisted only in certain flights of the company. I could book those flights and even print the PDF pre-flight briefing, but on FS I couldn't start the flight because the client allways returned "No booked flight". After reviewing those flights, I found some "weird" characters on the "Route" field of the flight plan, probably assumed by the server because the flight plan had been previously imported from a TXT file.

After I removed those characters and submitted again the flight plan, I was able to fly since then without any problem :-) I didn't knew that "illegal" characters on the fields of the flightplan could turn into this, and neither did I knew that those characters were there, since they were imported from a TXT file that resulted from an "export to TXT" action where all flights were "flyable" :P

Best regards,
Vasco :wink:
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Konny
FSAirlines Developer
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Joined: Sun Sep 25, 2005 10:40 am
Location: Munich, Germany
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Re: Client does not recognize booked flights...

Post by Konny » Wed Jan 04, 2012 9:14 pm

Cool, thanks for the detailed description, now it will be really easy to fix that :).
Konrad - FSAirlines Developer
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