I have again Brought the Platinum subscription for my Airline ScotKent Aviation.
But when i go to my Airline page it still says that the airline is inactive!
I buy this on a month to month Basis, Never before have i had this problem,
Has anyone else had this problem?
I have created a support ticket.
I just want my airline back to its normal Status.
If anyone has had this problem, Was it easily resolved?
Also did it take long to get it sorted?
Thanks in advance
Alex (CEO ScotKent Aviation)
Brought Platinum But Airline inactive!!!!
- CAPFlyer
- Chief Pilot
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Re: Brought Platinum But Airline inactive!!!!
Alex, you need to send the receipt information to Konrad either directly or via the support ticket you started because your membership does not show as being Platinum. Additionally, you may want to check with PayPal and make sure the funds were actually taken out, because it's possible that something happened and the transaction was declined.
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- Ticket Agent
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Re: Brought Platinum But Airline inactive!!!!
Hi CapFlyer.
Thanks i have just send Konrad the paypal Receipt.
Alex
Thanks i have just send Konrad the paypal Receipt.
Alex
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- Ticket Agent
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Re: Brought Platinum But Airline inactive!!!!
Well i have Sent my Receipt Via the support ticket i raised about this.
But still not had a reply from Konrad Either by PM or Support ticket!!
I Want my Airline Active again Why is this taking so Long??
Alex
But still not had a reply from Konrad Either by PM or Support ticket!!
I Want my Airline Active again Why is this taking so Long??
Alex
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- FSAirlines Developer
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Re: Brought Platinum But Airline inactive!!!!
I activated your account yesterday. Hope it works now. Unfortunately I was very busy over the weekend. If you follow the links in the Crew Center under "Premium Account" for your next payment you won't have to wait at all. Then everything is processed automatically.
Konrad - FSAirlines Developer
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- Ticket Agent
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Re: Brought Platinum But Airline inactive!!!!
Konny
Thanks for sorting it out for me.
I did the subscription the same way i always do it.
But this time it was not instant.
Dont what has changed.
Regards
Alex
Thanks for sorting it out for me.
I did the subscription the same way i always do it.
But this time it was not instant.
Dont what has changed.
Regards
Alex