Jan 01/10... hell of a first day "payware" boys
- Brian Peace
- Chief Pilot
- Posts: 685
- Joined: Tue Jan 22, 2008 3:24 pm
- Location: Cardston, Alberta
- Contact:
Jan 01/10... hell of a first day "payware" boys
Lots of problems to report.
1) flights not booking correctly - issue #1... I have to book the same plane "twice" or it wont register with the site, secondly... when I do book the flight finally... it doesnt show up on the roster that I am "booked" , and thirdly... when I click on book a flight" after having already booked a flight... it goes back to the "book a flight" list instead of going to the "you have already booked a flight" page.
2) major issues with fleets page... as noted on another thread but here they are again. Cannot arrange collumns anymore (check aircraft status and repair is MUCH harder without being able to arrange from lowest to highest on status)
3) just flew a flight that the client did NOT log at all.... I am on the ground in CYVR booked flight cyxs everything was fine (double checked status as I always do many times during the flight)... cliimb, decent, etc all appeared to log allright but now I dont have an "end flight" option... even though I have landed and parked with park brakes on.
4) client not uploading reports properly... always reverting to "show saved report" -"upload saved report" - "delete saved report" even though some of my flights recorded by using the "upload saved report" function. It's not ending flights properly.
5) flight monitor has shown 1 or 0 people flying most of the day so obviously it's not hooking up either.
Hope to see this issues quickly addressed, thanks guys
1) flights not booking correctly - issue #1... I have to book the same plane "twice" or it wont register with the site, secondly... when I do book the flight finally... it doesnt show up on the roster that I am "booked" , and thirdly... when I click on book a flight" after having already booked a flight... it goes back to the "book a flight" list instead of going to the "you have already booked a flight" page.
2) major issues with fleets page... as noted on another thread but here they are again. Cannot arrange collumns anymore (check aircraft status and repair is MUCH harder without being able to arrange from lowest to highest on status)
3) just flew a flight that the client did NOT log at all.... I am on the ground in CYVR booked flight cyxs everything was fine (double checked status as I always do many times during the flight)... cliimb, decent, etc all appeared to log allright but now I dont have an "end flight" option... even though I have landed and parked with park brakes on.
4) client not uploading reports properly... always reverting to "show saved report" -"upload saved report" - "delete saved report" even though some of my flights recorded by using the "upload saved report" function. It's not ending flights properly.
5) flight monitor has shown 1 or 0 people flying most of the day so obviously it's not hooking up either.
Hope to see this issues quickly addressed, thanks guys
- Brian Peace
- Chief Pilot
- Posts: 685
- Joined: Tue Jan 22, 2008 3:24 pm
- Location: Cardston, Alberta
- Contact:
Re: Jan 01/10... hell of a first day "payware" boys
NOTE: tried to send DEBUG.OUT. file size was 11.5MB and it would not send
Re: Jan 01/10... hell of a first day "payware" boys
Brian,Brian Peace wrote:NOTE: tried to send DEBUG.OUT. file size was 11.5MB and it would not send
The debug out file is a cumulative file of all your flights. You can view it with notepad and delete all old info and just keep recent flight dates to reduce the file size.
Regards
John
CEO - Classic British Flight Services
Classic aircraft on Classic routes
Classic aircraft on Classic routes
Re: Jan 01/10... hell of a first day "payware" boys
I cannot recreate this problem. Does anybody else experience such bugs? I'll need to investigate into this.Brian Peace wrote: 1) flights not booking correctly - issue #1... I have to book the same plane "twice" or it wont register with the site, secondly... when I do book the flight finally... it doesnt show up on the roster that I am "booked" , and thirdly... when I click on book a flight" after having already booked a flight... it goes back to the "book a flight" list instead of going to the "you have already booked a flight" page.
Will fix that.Brian Peace wrote: 2) major issues with fleets page... as noted on another thread but here they are again. Cannot arrange collumns anymore (check aircraft status and repair is MUCH harder without being able to arrange from lowest to highest on status)
Somehow the client has problems with sending data to the flight monitor. That's why it currently displays no flight. Konny will fix those problems asap.Brian Peace wrote: 3) just flew a flight that the client did NOT log at all.... I am on the ground in CYVR booked flight cyxs everything was fine (double checked status as I always do many times during the flight)... cliimb, decent, etc all appeared to log allright but now I dont have an "end flight" option... even though I have landed and parked with park brakes on.
4) client not uploading reports properly... always reverting to "show saved report" -"upload saved report" - "delete saved report" even though some of my flights recorded by using the "upload saved report" function. It's not ending flights properly.
5) flight monitor has shown 1 or 0 people flying most of the day so obviously it's not hooking up either.
Thank's for your patience!
Claudio - FSAirlines Programming
-
- FSAirlines Developer
- Posts: 1564
- Joined: Sun Sep 25, 2005 10:40 am
- Location: Munich, Germany
- Contact:
Re: Jan 01/10... hell of a first day "payware" boys
The problem with the current flight state not being sent to the website should be fixed now. I will check on your other Client problems before releasing the new Client.
Konrad - FSAirlines Developer
- Brian Peace
- Chief Pilot
- Posts: 685
- Joined: Tue Jan 22, 2008 3:24 pm
- Location: Cardston, Alberta
- Contact:
Re: Jan 01/10... hell of a first day "payware" boys
Thanks guys.
Re: Jan 01/10... hell of a first day "payware" boys
Yes. I have the same problem.DaKurt wrote:I cannot recreate this problem. Does anybody else experience such bugs? I'll need to investigate into this.Brian Peace wrote: 1) flights not booking correctly - issue #1... I have to book the same plane "twice" or it wont register with the site,...
Michael Hiles
-
- Ticket Agent
- Posts: 6
- Joined: Fri Nov 06, 2009 11:07 am
Re: Jan 01/10... hell of a first day "payware" boys
Yeh i have the same problem. Reported on another page.
Re: Jan 01/10... hell of a first day "payware" boys
Could you please tell me the exact steps of booking a flight to get this problem? I cannot fix it if I cannot recreate your problem. Could you also mention which browser you use?
Thank's
DaKurt
Thank's
DaKurt
Claudio - FSAirlines Programming
- Rainbowdancer
- Ticket Agent
- Posts: 7
- Joined: Thu Jan 07, 2010 3:38 pm
- Location: Cologne, Germany
Re: Jan 01/10... hell of a first day "payware" boys
Hi, this problem appeares for me too and I use the Internet Explorer 8. The booking procedure is quite normal, first I pressed the Book Flight Button and next I chosse the desired flight. In the next window I have to mark the aircraft i want to fly with und then press the button. And now appears the same window again and I have to mark the aircraft again, press the button and here we are, the booking is well done. Things are alright exept the double booking of the A/C.
Re: Jan 01/10... hell of a first day "payware" boys
DaKurt, you ask "Could you please tell me the exact steps of booking a flight to get this problem?"
How may ways are there of booking a flight in FSA? I know of only one:
From main page: Book flight>Select Destination>NEXT>Select Aircraft>NEXT>Select Aircraft page repeats causing me to nominate the aircraft again>NEXT>Flight Booked.
Using IE8, Windows 7 (Home Premium 64-bit).
Booking flights using this brower and OS worked perfectly until you guys "fixed" something that was not broken (not for the first time). Since you made changes to the website these problems have been occuring. And you now hope I will pay for this? You must be joking! Get it sorted out and then I will consider giving you my money.
How may ways are there of booking a flight in FSA? I know of only one:
From main page: Book flight>Select Destination>NEXT>Select Aircraft>NEXT>Select Aircraft page repeats causing me to nominate the aircraft again>NEXT>Flight Booked.
Using IE8, Windows 7 (Home Premium 64-bit).
Booking flights using this brower and OS worked perfectly until you guys "fixed" something that was not broken (not for the first time). Since you made changes to the website these problems have been occuring. And you now hope I will pay for this? You must be joking! Get it sorted out and then I will consider giving you my money.
Michael Hiles
Re: Jan 01/10... hell of a first day "payware" boys
Hmmm, apparantly the post I made above is not acceptable as I have just been issued with a "board warning!"
Michael Hiles
Re: Jan 01/10... hell of a first day "payware" boys
I would say you were warned for your last little section of your post. You also shouldn't complain about it, that will just get you into more trouble, I suggest taking a more positive attitude. And they are not "forcing" you to pay, you can still fly for free but someone in your airline has to have a platinum account. Simply put, they supported the site on their own dime for five years with the minimal amount from donations and finally they decided to make the smart move to turn to payware since they no longer have the money to support the site on their own.MHiles wrote:Hmmm, apparantly the post I made above is not acceptable as I have just been issued with a "board warning!"
Matt-FSAirlines DB Admin
Re: Jan 01/10... hell of a first day "payware" boys
Nowhere did I say that I was being forced to pay (unless you care to point it out). I was simply stating a complaint about the problem.alasizon wrote:And they are not "forcing" you to pay.MHiles wrote:Hmmm, apparantly the post I made above is not acceptable as I have just been issued with a "board warning!"
Anyhow, let's hope the information I gave above on the steps taken that produce the problem is enough for the developers to sort out where they went wrong.
Michael Hiles
Re: Jan 01/10... hell of a first day "payware" boys
And to point it out, this problem seems limited to IE, FF 3 and 3.5 work perfectly there.
Matt-FSAirlines DB Admin