Client Say Overweight when it is underweight.

Please report Bugs and Problems here
Post Reply
User avatar
ACTCVA
Ticket Agent
Posts: 39
Joined: Wed Jan 07, 2009 9:13 am
Location: Singapore
Contact:

Client Say Overweight when it is underweight.

Post by ACTCVA » Tue Feb 03, 2009 6:28 am

Hello,

One of our pilots has completed a flight (Pilot ACC124 Kt Nillson) It has Said it has been marked cheated. Now the problam is he said that his weight was under the max Take off weight on fsairlines. This is what is flight comment said.

Fuel calculation for CRJ700 wrong in FSAirlines client. The client shows overweight way under max take off weight. Fuel for a 2 hour flight with 70 ppl shouldn't be a problem.

Now is there anything you can do?

thanks,
Tariq Abbasi - Vice CEO - Australian Coast to Coast Virtual Airlines
Excellence in Flight http://www.actcva.webs.com
Image
Image

User avatar
Quantum
FSAirlines DB Admin
Posts: 1439
Joined: Sat Apr 29, 2006 8:23 pm
Location: UK

Re: Client Say Overweight when it is underweight.

Post by Quantum » Tue Feb 03, 2009 10:09 am

Hi,

The flight was flagged as cheat due to a low fuel burn for the distance of the flight. The flight has been reviewed and the fuel has been recalculated to a more realistic figure.

The weights for the CRJ700 are correct on the database. FSA will always try and load you to MZFW which will give you 8528 kgs for pax/baggage/cargo. At MZFW you can only carry 4736kgs fuel. To carry more fuel than 4736 kgs you must reduce pax or cargo. Your pilot loaded 4871kgs of fuel so had to sacrifice part of the payload.

Regards

John
CEO - Classic British Flight Services
Classic aircraft on Classic routes
ImageImage

CptBeluga
Ticket Agent
Posts: 2
Joined: Wed Feb 04, 2009 8:47 am

Re: Client Say Overweight when it is underweight.

Post by CptBeluga » Wed Feb 04, 2009 9:56 am

Ah! "The flight was flagged as cheat due to a low fuel burn for the distance of the flight. "
The distance is only from KLAX to KRDM and not the 831nm. (PPH was about 3300 in the beginning and than I slowed down for about 2600pph just to make it to KRDM for REFUEL). (Passengers went in for a free lunch and came back to continue to SEA).
I guess I wasn't allowed to do that. Would the trip have been valid if it was scheduled as stop/lay over?

Now, the FsX says...
Empty weight: 19731
Payload: 8528
Fuel: 5732.36 kg
Gross weight: 33991
max: 33994
max allow fuel: 5735 kg
Overweight: 0
(not counting burn off for taxi)
Puts me on 12643.5 /2/ avg 3300PPH = 1.91Hr , 12643.5 /2/ avg 3600PPH = 1.75Hr
Hm...

Anyway... later.

User avatar
Quantum
FSAirlines DB Admin
Posts: 1439
Joined: Sat Apr 29, 2006 8:23 pm
Location: UK

Re: Client Say Overweight when it is underweight.

Post by Quantum » Wed Feb 04, 2009 11:16 am

Hi KT,

They don't call it beta for nothing. OK, a couple of issues have been highlighted. Diverted flights were still showing original distance to the scheduled destination and not the distance to the diverted airport. The first sector is marked as 'Diverted Flight'. On the continuation flight to your original destination this was compounded as the distance shown was still the original scheduled distance but there is nothing on the report to say it was a continuation of a diverted flight. The flight was getting flagged due to the anomoly of the fuel burn to the (incorrect) distance and was reviewed in good faith as such. The distance problem has been sorted webside, so diverted flights should now show correct distance for the departure/arrival airports. We're also looking at getting the continuation flight annotated as such on the flight report. Your revenue has been adjusted on the reviewed flight.

Regards

John
CEO - Classic British Flight Services
Classic aircraft on Classic routes
ImageImage

Post Reply