I sent an email to support asking for a flight to be reviewed, it being flagged up because of ending flight on an "invisible" refuelling spot. The flight in question being:
http://www.fsairlines.net/index.php5?st ... 987&p=7743
My question is: Is emailing support the way to deal with these occurrences or has it got to be done via the forum?
Thanks
Malcolm
Support or Forum for flight review?
Support or Forum for flight review?
Virtual Widerøe CEO
- CAPFlyer
- Chief Pilot
- Posts: 3045
- Joined: Mon Nov 07, 2005 2:49 am
- Location: Lancaster, Texas, USA
- Contact:
Re: Support or Forum for flight review?
E-mail is the best way. I already replied to your e-mail a short time ago. Remember that we're not all in Europe, so there can be a delay in response if we're all asleep.
Re: Support or Forum for flight review?
Ah, I didn't make it clear that I was just asking for information as to what is the preferred way to do it. I was not complaining or remarking about response time - which actually was commendably quick - just asking which is the way to sort out things in future.
Sorry if you thought I was having a "whine".
Thanks
Malcolm
Sorry if you thought I was having a "whine".
Thanks
Malcolm
Virtual Widerøe CEO
- CAPFlyer
- Chief Pilot
- Posts: 3045
- Joined: Mon Nov 07, 2005 2:49 am
- Location: Lancaster, Texas, USA
- Contact:
Re: Support or Forum for flight review?
No, just answering your question and making it clear for all that we may not respond immediately because of time differences.