Connection Issue

[SUR4002]

I have downloaded the new client, and when I click Log on after put user and password I get the following error Message:

"Connection Falied, you appears to be not connected to INternet or Our page is offline"..

I am connected to internet and I dont have any firewall on my computer...

Any suggestion?

[Stan]

Have you got FSUIPC installed.

[SUR4002]

Yes.. The problem is the connection btw the client and the web,

[Stan]

Could it be because you have no Signature banner and the client doesn,t know who you are.

[SUR4002]

Could it be because you have no Signature banner and the client doesn,t know who you are.

???

What do you mean.?

[Stan]

Similar to the banner under my posts.

[Quantum]

Check your firewall has given permission for the client to connect to the net.

John

[PCD001]

I am connected to internet and I dont have any firewall on my computer...

While you have FS and the pilot client open, can you open a Dos Box/Command Prompt and type the following :-

ping www.fsairlines.net [enter]
and post what it says :- it "should" look something similar to below

Code: Select all

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

F:\ping www.fsairlines.net

Pinging www.fsairlines.net [68.178.145.109] with 32 bytes of data:

Reply from 68.178.145.109: bytes=32 time=148ms TTL=43
Reply from 68.178.145.109: bytes=32 time=152ms TTL=43
Reply from 68.178.145.109: bytes=32 time=150ms TTL=43
Reply from 68.178.145.109: bytes=32 time=151ms TTL=43

Ping statistics for 68.178.145.109:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 148ms, Maximum = 152ms, Average = 150ms

[SUR4002]

I am able to enter to the site from the same computer..
Is not a DNS resolution issue...


Another suggestion?

[PCD001]

Did you do what I asked ?
I'm not looking for DNS problems, I'm sure the client uses an IP address anyway.
What is your OS ?

[SUR4002]

I am using Windows XP.

Look the attachment to view de ping.

[Didicito]

I have the same problem.
I put my username, my password and the client can`t connect
Appears a message: "It looks like you are either not connected to the internet or our homepage is currently down"

I have FSUIPC 3.85
I give permission to the client in firewall to connect the web

I can`t make it work, any suggestion?

[Quantum]

Hi,

The client was updated this afternoon to v1.1.4 make sure you have that and not the old v1.1.3

Regards

John

[Didicito]

Hi,

The client was updated this afternoon to v1.1.4 make sure you have that and not the old v1.1.3

Regards

John

I have client v1.1.4 installed
but didn't work

[Konny]

can you please copy the last about 20 lines of your debug.out ( in the fsairlines folder ) into this topic?
Everything below the last entry of

Code: Select all

10.1.2009 - 20:46:25.937 ----------------------------------
10.1.2009 - 20:46:25.937 ---------FSAirlines Log-----------
10.1.2009 - 20:46:25.937 ----------------------------------

might be interesting