difficulty accessing website

[ALT2024]

Hi all

I have been trying for twenty minutes to reach my profile page on FS Airlines.net. Every time, my browser hangs. Sometimes I can log in and get as far as my VA's overview page; sometimes not even that far. When the browser hangs, and I've waited about 30 seconds, I click Refresh and I get a Windows pop-up box saying 'There was a problem with the request'. This does not happen with any other website - I have tried lots. It happens only with FS Airlines. Is the problem that there is simply too much traffic for the server?

[CAPFlyer]

It is simply an issue of traffic on the website. During certain peak hours when there are a lot of flight operating, the website can be slow to respond. Right now it looks to be fine.

[ALT2024]

I wouldn't worry if it was slow to respond. My problem is that it doesn't respond at all. I wait, nothing happens, I click refresh and I get the 'There was a problem....' pop-up. I click OK and repeat the above cycle ad infinitum. I still can't access the 'Buy ticket' page.

[CAPFlyer]

Hrm, that's something that Joe or Konrad will have to look at.

[Quantum]

Hi,

FSA website has a few changes from the previous Flynet website. You will notice that the 'frame' of the page will load but the 'middle' remains blank for a while. From experience I have learnt to wait until the first page fully loads before you go clicking any other links in the side frames. Wait for each page content to load inside the frame before going further.

Regards

John

[jsiebert]

Hi guys,

I've been having problems too. In my case I can not get to the "belongings" page. Well sort of. I get to the first page where I can see all the cars you can buy. When I select any other category like "electronics" etc, it tries to load the page, but all I get is the page sitting there and at the bottom of the screen it displays : Transfering data from www.google-analytics.com...

It will sit there indefinately.

Thanks

[Quantum]

Hi,

I guess you are using Google Chrome to browse FSA ? I also use GC as I find it quicker than IE. I just tried what you are trying and my pages load fine. I also see 'waitng for google-analytics which I guess is their way or tracking your browsing.

Regards

John

[jsiebert]

Hi Quantum,

Sorry, I forgot to mention what I'm using. I'm using IE7 and Firefox 3.0.4 and with both I get the same result. All other pages of FSAirlines.net loads fine, only the "shopping" pages seems to have a problem. I've even tried it on 2 different laptops, and I get the same result.

[jsiebert]

Quantum,

I've just installed Google Chrome, and I still can't access those pages. It just sit there with a blank screen.

JJ