Client crashing

[Ramirezzz_x]

Hello,

it's seems that nobody of our company (Moscow Air Service FlyNET) members could complete a single flight since data was transfered into fsairlines.net and the new client has been issued. It's not a crash just by some of our pilots, but all of them. For example mine is crashing while pressing on flight information button before take-off, while others loosing it after engines shutdown. But in general , everyone in our company is cut off from the flights at the moment.
What could be the cause?
Thanks in advice,

Dmitri.

[Quantum]

Hi,

Not sure what your problem is but if you are using Windows Vista the error might occur if you DO NOT use run as administrator.

Regards

John

[AlexMur]

It happens with all pilots of our A/C.
One guy has created a new account and tried to fly from it - and it was OK. But when you try to fly by Moscow Air Service Flynet - client crashes to desktop.

[Ramirezzz_x]

Hi,

Not sure what your problem is but if you are using Windows Vista the error might occur if you DO NOT use run as administrator.

Regards

John

Hello,
Yes, I do use Vista indeed and I do use run as admin on every progam I have on my HDD. The client crashes while pressing the "flight information" button only when a flight is booked.

[Quantum]

Hi,

If it's crashing when you press Flight Information, try the Fly button instead. You should know the Flight Information anyway so if you can 'Fly' OK then it's a bug with the Flight Information button only. Try it and see.

Regards

John

[AlexMur]

Hi,

If it's crashing when you press Flight Information, try the Fly button instead. You should know the Flight Information anyway so if you can 'Fly' OK then it's a bug with the Flight Information button only. Try it and see.

Regards

John

When I tried to click on "Fly!" button the result was the same

[Ramirezzz_x]

same here

[Ramirezzz_x]

I know it sounds rather unrealstic but most of our pilots are using FSEconomy client as well , so maybe that could lead to some conflicts between FSE and FSAirlines client.

[MMattyK]

Just did a flight using the new client, after deleting the old one. The Client gave a bong on lift, and two immediately on touch down. After applying parking brake no bong. After using the client end flight button, entered flight comment, and used end flight button again at whick point client crashed, and flight not recorded. If the use of end flight button after the flight comment window is not supposed to be used, perhaps it might be removed, and just leave the exit button available?
Either way, can someone please explain what all the bongs are, and if one is supposed to occur after the parking brake is applied.
Incidentally, there was no log file after the client crashed either, not sure if one was available before hand.

[DaveB]

Hi Mat

The few times I've tried to use the 'comment's' field, on restarting the client for a new flight I've been given the 'Show.. Upload.. Delete' page so I stopped using it. Ignoring the 'comment' field.. the client starts as it should. I meant to highlight this earlier but forgot about it when I stopped using it

ATB

DaveB

[Ramirezzz_x]

I oficially ask the FSAirlines administration to transfer our company with all pilots, money , aircraft and statistics into a new one with the same name (Moscow Air Service FSAirlines). It seems that the FSAirlines server has problems with our company since nobody of our pilots (and there are almost forty of them) could complete a single flight without a crash. In fact, some of the MAS pilots couldn't even start a flight - the client crashes while pressing "flight information" buttion, just like I said before.

[DaKurt]

please try to delete your Airlines-Description. It is very long and has very strange characters in it. This might fail the server-connection

[joefremont]

We changed the server so it no longer sends the airline description to the client, since it did not do anything with it. So you don't need to delete it any more.