Can't connect on FSA website & plugin anymore

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Vastarial
Ticket Agent
Posts: 2
Joined: Thu Sep 10, 2020 11:21 am

Can't connect on FSA website & plugin anymore

Post by Vastarial » Fri Sep 11, 2020 10:02 am

Hi everyone !

I've had some issues connecting for the last two days now, when I try to log in, it just refreshes the page (I've seen some people had the same issue before but didn't find an answer to that)
Same when I try to connect on the plugin, the "login" just switches to red.

I'm still logged on my phone though, but didn't try to reconnect since I don't really want to risk to not be able to handle my VA anymore

Hope someone can help me with this one, I don't really know what to do (tried to change my password btw)
My username is 'Vastarial' same as here

Vastarial
Ticket Agent
Posts: 2
Joined: Thu Sep 10, 2020 11:21 am

Re: Can't connect on FSA website & plugin anymore

Post by Vastarial » Fri Sep 11, 2020 12:50 pm

Well I don't know if someone changed something but it now works again, so if that's the case thanks !
And if it's not, it happened just after I created a new account and then tried to connect to the main one again, just in case someone has the same issue !

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JasonO
Ticket Agent
Posts: 25
Joined: Sat Aug 12, 2017 3:52 pm
Location: Maidstone, UK
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Re: Can't connect on FSA website & plugin anymore

Post by JasonO » Fri Sep 11, 2020 1:12 pm

If creating a new account fixed it then it could have been an issue with cookies perhaps going wrong and confusing the login system. Then again I'm doubtful this would have affected the plugin. At least you have it sorted now! :)
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