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Can't connect to FSA main www page

Posted: Wed May 05, 2021 11:53 pm
by flugkapitan
Greetings,

Just tried to connect to the FS Airlines main page with Microsoft Edge. Getting the following message:

"Couldn't connect to database server"

Getting close to the end of a flight. Hope the Client will be able to complete it.

Regards,
Scott

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 12:04 am
by jato0072
Same. I also landed and lost my 3 hour flight. :?

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 12:31 am
by jato0072
It is slow, but back up for me.

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 12:42 am
by flugkapitan
Yeah, something is/was definitely wrong.

The main FSA page loads - slowly as noted by the previous poster.

Initially the Client wouldn't recognize my flight. Then tried doing it using the Upload Flight option that was presented, which I did. Nothing seemed to be happening, so I clicked on it again - now I have two flights (1 a duplicate) on my airline main page.

Joe, if you happen to see this, could you please delete one of the duplicates I mentioned?

Regards,
Scott

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 1:20 am
by jato0072
Okay. I reloaded my simulator back at my previous starting location. I had trouble connecting the FSA Client, but I finally was able to use the Upload Flight option. My flight has now been recorded. :D

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 2:13 am
by joefremont
Hi Scott, I just checked to see if you had a duplicate but I think Sam already deleted it.

I did get some email alerts from the system earlier about connection issues but by the time I logged in to check it, it had corrected itself.

Will keep an eye on it.

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 10:17 am
by flugkapitan
Thanks, Joe!

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 12:34 pm
by BVU-951
The same problem has happened again this morning at 11:00 UTC, but quickly recovered

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 7:12 pm
by Cat
It's still doing it intermittently. Perhaps we have hit the "complexity threshold" where the servers have hit saturation point with 17,000 pilots now too?

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 8:18 pm
by jato0072
Same problem as yesterday. I can't complete my flight and the gameworld site is down.

Edit. Right after I posted this, I was able to get in after refreshing multiple times.

Re: Can't connect to FSA main www page

Posted: Thu May 06, 2021 9:10 pm
by joefremont
Maybe too many packages in the database, I am going to slow down the generation of them a bit, and purge out a few that have been sitting for a while.

Re: Can't connect to FSA main www page

Posted: Fri May 07, 2021 11:48 pm
by jarek
FSA down again. Wan't open

Re: Can't connect to FSA main www page

Posted: Sat May 08, 2021 12:11 am
by joefremont
I think I found the issue, will continue to monitor to make sure.