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Advertisement problem
Posted: Fri Dec 07, 2007 1:15 pm
by JamesMc
I'm trying to place an advertisement but I just keep getting a message saying "There was a problem" and my ad won't work. I've filled in the blanks properly, made sure it was the correct size visually and file size.
Any help would be appreciated.
Posted: Fri Dec 07, 2007 3:10 pm
by flightsimer
is it the right format?
Posted: Fri Dec 07, 2007 3:38 pm
by JamesMc
yes.
Posted: Fri Dec 07, 2007 5:15 pm
by vaccaro
maybe it is the money issue....
Posted: Fri Dec 07, 2007 5:57 pm
by JamesMc
I'm not sure what issue the money issue is. If you mean "do I have enough money?". Then yes there is plenty to cover the cost.
Posted: Sat Dec 08, 2007 4:48 am
by skybound
I got exactly the same problem... plenty of cash to cover the ad, but I get the weird, vague "There was a problem" message.
Posted: Sat Dec 08, 2007 6:19 am
by Miikoyan
does it meet the size requirement?
Posted: Sat Dec 08, 2007 8:05 am
by sp762
I had the same problem initially, so I found an existing ad the size I wanted, copied it into my paint program, then pasted my ad into the space before saving it.
Then I uploaded the ad successfully.
If that doesn't work, let me know.
Posted: Sat Dec 08, 2007 1:57 pm
by JamesMc
Miikoyan wrote:does it meet the size requirement?
As stated yes it does.
I'll try a different size Mike and see what happens.
Posted: Sat Dec 08, 2007 2:04 pm
by JamesMc
Weird stuff here Mike. I went and changed the size by 1 pixel on the height and it works. Not sure why it wouldn't work before as everything was well within the rules and the only change now is one pixel narrower. LOL Anyways it worked.
Posted: Sat Dec 08, 2007 4:13 pm
by Konny
Hm, the only way the "sorry, there was a problem" message shows up is if the size of the image file is above 50000bytes
. I just added a "file too large" message for this case.
Posted: Sun Dec 09, 2007 12:03 am
by JamesMc
I was close on the size Konny but not over. I think it's 48k. But maybe the 1 pixel change was enough to get it a little smaller. But thanks for the response and looking into it
Posted: Sun Dec 09, 2007 2:48 am
by skybound
Mine is as big as other ads in there already. I right clicked on an ad of a size I liked, checked the dimensions and made one the same size. Mine was 38 kb.
Posted: Mon Dec 10, 2007 12:15 am
by Konny
Well, the 50kb limit is not really 50kb
. Like all the harddisk manufacturers do I calculate with 50000byte which is actually 48,8kb
Posted: Mon Dec 10, 2007 1:02 pm
by JamesMc
Konny wrote:Well, the 50kb limit is not really 50kb
. Like all the harddisk manufacturers do I calculate with 50000byte which is actually 48,8kb
LOL Well I guess that was my problem