Greetings,
I was wondering what the usual answer time is for a support ticket query? I sent a ticket on Jan 12th and have yet to receive a response.
Regards,
Scott
Support Ticket
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Support Ticket
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Re: Support Ticket
Scott, we usually respond within 24 hours. I show that Konrad responded to your ticket on the 12th and it's still active.
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Re: Support Ticket
OK...I'll have a look. I thought I'd receive a msg stating that there was a response.
Yep, Konny did reply right away on the day I sent the ticket! Sorry 'bout that, wasn't sure how this ticket thing worked.
Thanks,
Scott
Yep, Konny did reply right away on the day I sent the ticket! Sorry 'bout that, wasn't sure how this ticket thing worked.
Thanks,
Scott
"...now let's get this thing on the hump - we've got some flyin' to do!" ~ Major Kong