I just looked and I didn't see any open tickets for you (except an odd XML output) which I believe Konny is working on. Is this still an issue for you?
We tend to check and reply to as many new tickets as possible every 24-48 hours.
Search found 734 matches
- Wed Aug 07, 2013 6:46 pm
- Forum: General
- Topic: How often will be checked for new tickets?
- Replies: 5
- Views: 6083
- Wed Aug 07, 2013 6:28 pm
- Forum: Bugs & Problems
- Topic: Where did my Airline go?
- Replies: 1
- Views: 2462
Re: Where did my Airline go?
We do not delete VAs immediately. How long was the airline inactive?
- Sat Jun 08, 2013 8:51 pm
- Forum: General
- Topic: A new aircraft avalaible matbe in the next year or two
- Replies: 1
- Views: 4372
Re: A new aircraft avalaible matbe in the next year or two
The CS100 and CS130 are on their way although delayed like everything else I suspect we will see them in 2014Q4 of 2015Q1
- Sat Jun 08, 2013 8:50 pm
- Forum: New features & ideas
- Topic: Convert Aircraft
- Replies: 2
- Views: 5514
Re: Convert Aircraft
We currently don't have the convert option, but all of the conversion options are available for purchase.
- Sun May 12, 2013 5:42 pm
- Forum: Bugs & Problems
- Topic: Client lost connection to FlightSim
- Replies: 4
- Views: 4574
Re: Client lost connection to FlightSim
Mat,
Do you happen to know when this was? The connection to the site should not effect the actual client connection to the sim, just the report upload and flight tracking.
Do you happen to know when this was? The connection to the site should not effect the actual client connection to the sim, just the report upload and flight tracking.
- Wed May 08, 2013 5:32 am
- Forum: Bugs & Problems
- Topic: Client lost connection to FlightSim
- Replies: 4
- Views: 4574
Re: Client lost connection to FlightSim
Only method is to restart the flight. We allow a manual upload option for flights that lose internet connection, but if the client no longer sees FS, it stops recording data.
- Wed May 08, 2013 5:31 am
- Forum: Bugs & Problems
- Topic: Majestic Software Dash 8 Q400
- Replies: 1
- Views: 2773
Re: Majestic Software Dash 8 Q400
Using Ctrl+Shift+L will fix this for you. Unfortunately there is nothing we can do about this because the developers have chosen not to use the default landing lights setup for FS so our client can not detect them on/off.
- Wed May 08, 2013 5:30 am
- Forum: Bugs & Problems
- Topic: Ford 4AT weight not correct
- Replies: 10
- Views: 6761
Re: Ford 4AT weight not correct
The weights have been corrected
- Wed May 08, 2013 5:29 am
- Forum: Bugs & Problems
- Topic: Client Login
- Replies: 1
- Views: 2347
Re: Client Login
If the auto-login is the issue, change the login information in the FSAirlines config file (usually in C:\Program Files\FSAirlines)
- Mon Apr 15, 2013 7:51 pm
- Forum: Bugs & Problems
- Topic: WRONG AIRPORT again and again
- Replies: 3
- Views: 3461
Re: WRONG AIRPORT again and again
Is this at a specific airport that this is occurring?
Additionally, can you (or the pilot in question) please provide us with his Operating System details?
Additionally, can you (or the pilot in question) please provide us with his Operating System details?
- Mon Apr 01, 2013 6:19 pm
- Forum: Bugs & Problems
- Topic: No administrators
- Replies: 2
- Views: 2435
Re: No administrators
I am showing that your flight has been reviewed and handled. We did have a few lapses in our support over the past week due to real-life commitments for all of us.
If you believe your flight needs additional attention that is beyond what we have provided, please use the support ticket system.
If you believe your flight needs additional attention that is beyond what we have provided, please use the support ticket system.
- Mon Apr 01, 2013 6:17 pm
- Forum: New features & ideas
- Topic: fsairlines website down
- Replies: 4
- Views: 4809
Re: fsairlines website down
In the past, there has been a notice put on the login page, which we all see prior to logging in to book a flight. Not sure if anything was done though in this particular case. Unfortunately, we were unable to post a notice on the login page as the entire web server was down. We will be looking at ...
- Mon Mar 11, 2013 7:38 pm
- Forum: General
- Topic: Maximun Payload Boeing 747-400F
- Replies: 3
- Views: 4324
Re: Maximun Payload Boeing 747-400F
I will look into this and if appropriate, update the payload.
Re: V$
The amount earned for a VA belongs to that VA and only someone with financial power can transfer the money to another VA and is done by choice.
- Thu Feb 07, 2013 7:40 am
- Forum: New features & ideas
- Topic: Limiting amount for aircraft leasing
- Replies: 0
- Views: 3765
Re: Limiting amount for aircraft leasing
Michel,
We do have a leasing limit in place. It is based off a maximum amount per week and varies with the airline's aircraft status and reputation.
We do have a leasing limit in place. It is based off a maximum amount per week and varies with the airline's aircraft status and reputation.