Search found 2024 matches

by CAPFlyer
Thu Jan 12, 2012 11:06 pm
Forum: Bugs & Problems
Topic: Flight was logged twice ***SOLVED***
Replies: 2
Views: 2550

Re: Flight was logged twice

All support related to a specific flight needs to be handled through the support ticket system. You also need to update your signature as it's not showing.
by CAPFlyer
Wed Jan 11, 2012 4:49 am
Forum: General
Topic: Prepar3D
Replies: 5
Views: 10847

Re: Prepar3D

Joe, I would not really consider supporting Prepar3D. 1) They did not license FSX, they licensed ESP, a modified version of FSX designed for commercial users only. 2) The contract for the rights specifically prohibits ESP/Prepar3D being used for anything other than commercial use. I highly doubt tha...
by CAPFlyer
Mon Jan 09, 2012 5:32 pm
Forum: Bugs & Problems
Topic: stats fail
Replies: 2
Views: 2274

Re: stats fail

This is something that needs to be dealt with through the Support Ticket system, not the forum as they'll need to access your private information. Additionally, your post doesn't meet the requirements listed in the very first thread in this forum regarding how to format a bug report or support reque...
by CAPFlyer
Fri Jan 06, 2012 10:25 pm
Forum: Bugs & Problems
Topic: FSA serious bug!!!
Replies: 3
Views: 2903

Re: FSA serious bug!!!

George, there's a button on the upper right that says "Support". This button will lead you to the support ticket system among other things. There is no debug to be sent along, the client didn't cause the problem. It was the "cleaning up" of the flight afterward by an Admin that caused the issue as t...
by CAPFlyer
Fri Jan 06, 2012 11:34 am
Forum: General
Topic: Airport edits
Replies: 2
Views: 3046

Re: Airport edits

All airport ICAO codes have to be the default FS9 code, no other codes will be accepted. Only airports that actually exist or existed in the past will be allowed, no fantasy airports. All data has to match the format given next to each field exactly, if the GPS coordinates don't show it close to an ...
by CAPFlyer
Sun Jan 01, 2012 4:44 am
Forum: General
Topic: ICAO change in Armenia
Replies: 5
Views: 5718

Re: ICAO change in Armenia

You've got the situation down exactly.
by CAPFlyer
Sat Dec 31, 2011 10:54 am
Forum: General
Topic: How to Antonov An 124-210 in my virtual airline
Replies: 3
Views: 5005

Re: How to Antonov An 124-210 in my virtual airline

Only the original Pregnant Guppy and Mini Guppies were ever used for outside commercial cargo lifting, but very few contracts ever came. The Pregnant Guppy was declared a "public aircraft" several years into its operations. Before that, it was used a couple of times for outside work. Once the Mini G...
by CAPFlyer
Tue Dec 27, 2011 7:44 pm
Forum: Bugs & Problems
Topic: Fuel stop
Replies: 13
Views: 8351

Re: Fuel stop

The client only reads what's in the aircraft.cfg file. If you're having problems, then you need to take it up with the developer of the airplane or you need to use the FS fuel and payload manager instead of the client to fuel the plane.
by CAPFlyer
Tue Dec 27, 2011 2:58 am
Forum: General
Topic: PAYMENT QUESTION
Replies: 9
Views: 7061

Re: PAYMENT QUESTION

Hasn't been more than 14 days since founding. It will turn to "active" when the timer runs out.
by CAPFlyer
Tue Dec 27, 2011 2:57 am
Forum: Bugs & Problems
Topic: Boeing 757 issues
Replies: 4
Views: 3115

Re: Boeing 757 issues

For now, you'll have to limit the seats through the flighplan as the seating system doesn't actually do anything yet due to needing a client update to work. Sorry, thought you were aware of that since it's on the front page of the website.
by CAPFlyer
Mon Dec 26, 2011 5:32 am
Forum: Bugs & Problems
Topic: Boeing 757 issues
Replies: 4
Views: 3115

Re: Boeing 757 issues

Simply reduce the number of seats or restrict the number of passengers you can carry. Remember, the passengers all have ~25 pounds of baggage with them. As such, a plane set to max economy seating may result in no additional cargo space being available. This is something that must be considered when...
by CAPFlyer
Sat Dec 24, 2011 9:44 pm
Forum: Bugs & Problems
Topic: Loosing Revenue... Concorde Problem
Replies: 1
Views: 1598

Re: Loosing Revenue... Concorde Problem

1) I edited your thread title. Using all caps and multiple punctuation points is not only unneeded, but rude. 2) Concorde was technically certified to carry up to 128, however it was provisioned that the interior arrangement for each aircraft had to be individually approved. Both BA and Air France c...
by CAPFlyer
Thu Dec 22, 2011 10:59 pm
Forum: General
Topic: How to Antonov An 124-210 in my virtual airline
Replies: 3
Views: 5005

Re: How to Antonov An 124-210 in my virtual airline

As with all new aircraft in our database, there are two requirements 1) It must be an aircraft actually to have been produced or being produced in serial manufacture, no one-off aircraft. 2) It must be currently in or have served as a civilian aircraft with civilian certification. If these two items...
by CAPFlyer
Fri Dec 16, 2011 5:31 am
Forum: Bugs & Problems
Topic: Client does not recognize booked flights...
Replies: 7
Views: 4732

Re: Client does not recognize booked flights...

This problem is covered extensively by the FAQ on the Wiki, I would start there.
by CAPFlyer
Sun Dec 11, 2011 7:55 pm
Forum: Bugs & Problems
Topic: Brought Platinum But Airline inactive!!!!
Replies: 5
Views: 3425

Re: Brought Platinum But Airline inactive!!!!

Alex, you need to send the receipt information to Konrad either directly or via the support ticket you started because your membership does not show as being Platinum. Additionally, you may want to check with PayPal and make sure the funds were actually taken out, because it's possible that somethin...